unable to save file in excel for mac v15

Unable To Save File In Excel V15 Full Access Rules

Unable To Save File In Excel V15 Full Access Rules

Before if this was a problem we could check the full access rules under Citrix ViewerPreferencesdevices but now the drives dont show up.

The file access radio buttons do which are set to Read and write yet they still cant save files.

We can reproduce this on multiple Macs and can only resolve it by uninstalling and reinstalling 11.5.

A file is created on my local machine, but it is blank.

Export to.txt (macintosh version) and.txt (non-specified) both work.

Export to.csv gives me Micirosoft excel acivex error: Error occured while trying to process export.

Export to.csv (macintosh) gives me Micirosoft excel acivex error: Error occured while trying to process export.

Launch excel 2010.

Create a new file.

Add some content.

Go to FileSave. 5.

Select network drive V which is mapped to the local hard drive.

Navigate through local drive to UsersQAdocuments (my user on the machine, with admin role) 7.

Save as 824-test.xlsx 8.

Get message: Document not saved.

In Documents folder, file 824-test.xlsx exists, but when I try to open it, I get the message Excel cannot open this file.

Overwriting an existing file already present on my local machine: 1.

Choose to overwrite an existing xlsx file.

It works no errors, and it is now the file I created using excel in the Citrix Receiver.

This issue started when we upgraded our clients to the 11.7.0 version of Receiver.

Surprisingly, users could not save Word or Excel files with the 11.7.0 release; when they were upgraded to 11.7.2 they could save Word documents but Excel documents are still failing to save.

Users are a mix of Mac OS X 10.6.8, 10.7.5 and OS X 10.8.2.

Hoping we can get some support on this, well be opening a support ticket as well.

Unable To Save File In Excel For Mac V15